Otasowie is a seasoned leader with extensive experience in driving digital transformation and operational excellence in the telecom industry. She has been instrumental in leading Agile transformation initiatives, transitioning the organization from traditional delivery models to Agile methodologies, significantly enhancing project delivery and team collaboration.
With a strong background in automation, she has successfully implemented Robotic Process Automation (RPA) use cases, and improved business process efficiency.
Otasowie has also championed the development of innovative digital products, such as the organization digital touchpoints such as a mobile app, an AI-powered chatbot etc, which helped redefine customer service experience and drove digital adoption.
A passionate advocate for fostering collaborative, results-driven teams, she continues to lead with a focus on scalable solutions, strategic growth, and sustainable business practices, contributing to the organization success as a leader in the telecom sector. With a keen eye for innovation and continuous improvement, she remains committed to transforming business processes, enhancing user experience and drive business growth.