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Palesa Kaloli

Country:

  • Lesotho

Designation and Company

  • Executive Head - Sales & Distribution, Vodacom Lesotho

Years of Experience

  • 20+

years

Area of Expertise/Speaking

1.

  • ESG and Social Impact

2.

  • Governance, Risk and Regulatory affairs

3.

  • Customer experience and Brand Leadership

Notable Career Highlights/Milestones

1.

  • Pioneering Financial Innovation: Spearheaded the launch of Lesotho’s first mobile money and device financing services, expanding access to financial and digital solutions.

2.

  • Driving Commercial and Operational Excellence: Led a 264-member team across four management layers, achieving commercial success and operational efficiency for three consecutive years

3.

  • Leading a Major Brand Merger: Successfully project-managed the brand merger of Telecom, Econet and its subsidiary, overseeing a significant corporate integration milestone.

Professional Summary

With over twenty years of progressive leadership experience experience across telecommunications, banking, insurance, fintech and the public sector, Palesa Kaloli has built a distinguished career driving commercial growrh, organisational transformation and customer-centric innovation.

Her leadership journey spans managerial and executive roles at Vodacom Lesotho, Econet Telecom Lesotho, Metropolitan Lesothi, Standard Lesotho Bank, Lesotho Postbanl and Leaotho’s Ministry of Local Government.

She has succesfully led large scale salea, marketing, distribution, product development, customer experience and business to business sales.

Her achievements include pioneering Mobile Money and Mobile Insurance im Lesotho, leading major government and corporate network tenders, exceeding premium.income targets, launchimg device financing solutions and redesigning commission and distribution models that improved profitability and operational efficiency.

Known for her strategic vision, operational excellence and ability to lead large, multi-tiered teams Palesa jas consistently delibered sustainable growth , strengthened market competitiveness and created lasting impact across multiple industries in Lesotho

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